FAQ

How much will i pay?

The fees are based on your monthly income or your ability to pay with our role as a Medi-Cal provider. If you are attending as a couple, then the fee is based on the combined monthly income. We will also make exceptions and decide the fee with you based on what you can afford. There are three sliding scales: to see a Therapist in Training or a Licensed Therapist. We are a HIPAA-compliant Telehealth platform and a Medi-Cal provider. The average fee is $45 per session to see a therapist in training. The average fee to see a Licensed Therapist is $125 per session. For more details on fees, please refer to the Impact Counseling FAQ.

We currently accept Insurance: LA Cares- Carelon (Medicaid), Anthem Blue Cross, Blue Cross Blue Shield, Aetna, United Health Care, Cigna, Magellan, Victims Compensation program.

The initial step involves making a phone call to address additional questions while assessing the counselor who contacts you. You can schedule an appointment with the counselor after feeling at ease during your conversation. If you do not feel comfortable with them, please call back the main line and ask for another counselor.

The counseling process requires mutual participation between two individuals, so we suggest you seek a counselor who makes you feel at ease. The initial counseling session, as detailed in the Impact Counseling FAQ, explains policies and fees while discussing your reasons for seeking counseling and helping you assess your comfort level with your counselor. The counselor will share their available services and recommended session frequency with you during the final part of the first meeting. Both parties must determine if they want to continue counseling together and establish the session frequency. Further details are available in the Impact Counseling FAQ section with our role as a Medi-Cal provider.

How do I get started?

The weekly sessions last 50 minutes. The number of sessions per week depends on your schedule, financial situation, and the level of severity, which can be either twice per week or once every other week. We have rarely scheduled every three weeks or once a month. For more details, consult the Impact Counseling FAQ and learn more about our role as a Medi-Cal provider.

Does Impact Counseling take insurance?

Accepting Insurance from: Aetna, United Health Care, Cigna, Magellan, LA Cares: Carelon, Blue Shield Blue Cross, Anthem Blue Cross, and as a Medi-Cal provider.

Business Hours:

The therapists operate at different times. We maintain continuous availability throughout 24 hours every day of the week as a Medi-Cal provider.